Privacy Policy

1. Introduction

Soweto Gateway (Pty) Ltd ("Soweto Gateway", "we", "us", or "our") is committed to protecting your personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA) and all applicable South African privacy legislation.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, register your interest, or otherwise interact with us. By using our website or providing your personal information, you consent to the practices described in this policy.

2. Information We Collect

We may collect the following categories of personal information:

• Contact information: Name, email address, telephone number, and company name.
• Enquiry information: The nature of your interest in Soweto Gateway, your investment or leasing requirements, and any other information you provide in your enquiry.
• Technical information: IP address, browser type, device information, and website usage data collected via cookies and analytics tools.
• Communication records: Records of correspondence between you and Soweto Gateway.

3. How We Use Your Information

We use your personal information for the following purposes:

• To respond to your enquiries and provide you with information about Soweto Gateway.
• To process your registration of interest and connect you with our investment or leasing team.
• To send you development updates, investment briefings, and other communications you have requested or consented to receive.
• To improve our website and services based on usage data and feedback.
• To comply with our legal and regulatory obligations.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information with:

• Service providers: Third-party service providers who assist us in operating our website, managing our communications, and delivering our services — subject to appropriate data processing agreements.
• Professional advisors: Our legal, financial, and other professional advisors, where necessary for the conduct of our business.
• Regulatory authorities: Where required by law or regulation.

5. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Enquiry records are typically retained for 5 years. You may request deletion of your personal information at any time, subject to our legal retention obligations.

6. Your Rights

Under POPIA, you have the following rights in relation to your personal information:

• The right to access your personal information held by us.
• The right to request correction of inaccurate personal information.
• The right to request deletion of your personal information.
• The right to object to the processing of your personal information.
• The right to lodge a complaint with the Information Regulator of South Africa.

To exercise any of these rights, please contact us at [email protected].

7. Cookies

Our website uses cookies and similar technologies to improve your browsing experience and analyse website usage. You can control cookie settings through your browser settings. Note that disabling certain cookies may affect the functionality of our website.

8. Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

9. Contact Us

If you have any questions about this Privacy Policy or our handling of your personal information, please contact our Information Officer at: